Our Services

Elevate patient experience, improve outcomes, and optimize you reimbursement with our Management Services Organization (MSO.)

Business Operations Improvement

Call center services – outbound patient engagement and referrals
Business performance dashboards with KPI tracking, and analytics
Process and workflow optimization – office and provider time management
Staff training on alternative payment

ACA & MA Contract Optimization

Access to ‘hard to get’ contracts and insurance plans
Performance focus on Texas ACA, Medicare Advantage (MA)

Patient Panel Growth & Execution

Leveraging existing agent relationships
Attributable members at provider and practice levels
Improve performance metrics to support incentive payments

RCM Optimization

Develop an efficient workflow with providers who lack an existing RCM system
Performance assessment
Provider coding accuracy and efficiency
Provider credentialing implementation
Internal compliance audits

Reputation Management

Provider/customer satisfaction surveys
Growth & expansion of patient outreach and communications

Provider Recruitment

Assist in identifying additional providers at the practice level
Focused areas to include MDs, NPs, PAs
As needed, M&A support – target asset diligence and assessment
Provider contract development

CLIENTS + CARE

PCH Services Above & Beyond

Our Healthcare Management Services Organization (MSO) specializes in medical practice management, revenue cycle optimization, and healthcare compliance services. We empower healthcare providers to streamline and simplify operations, enhance revenue, and maintain compliance standards, so you can focus on providing the best care to your patients.

FAQ

What is an MSO, and what does it do?

An MSO or Management Services Organization, is a professional entity that provides comprehensive management and administrative support to healthcare providers. We streamline various non-clinical aspects of medical practices, including billing, financial management, HR, and technology services, allowing healthcare professionals to focus on patient care and improving overall practice efficiency.

How can partnering with an MSO benefit our medical practice?

Partnering with an us can bring numerous benefits to your medical practice. It allows you to reduce administrative burdens, improve cost-effectiveness, access specialized expertise, enhance patient satisfaction, and ensure compliance with industry regulations. By outsourcing non-core functions to the Patient Care Health, your team can devote more time and energy to delivering high-quality patient care.

Can you help manage regulations and compliance?

Staying compliant with ever-changing healthcare regulations can be a daunting task. Let us help you make sure your business is up-to-date on the latest industry guidelines and ensure your practice remains compliant. We provide ongoing training, robust system implementation, conduct audits, and offer expert guidance to mitigate compliance risks effectively.

Can an MSO improve our revenue cycle management and financial performance?

Absolutely! We can help significantly enhance revenue cycle management through efficient billing and coding practices, timely claims submission, and effective follow-up on unpaid claims. Additionally, by identifying and addressing revenue leaks and inefficiencies, our management services help optimize your financial performance and maximize revenue generation for your medical practice.